Privacy Policy

1. Information We Collect

1.1 Information You Provide

We may collect information that you voluntarily provide when using our Service, including:

• Email address (for newsletter subscriptions or account creation)
• Name and contact information (if provided)
• Communications you send to us

1.2 Automatically Collected Information

When you use our Service, we may automatically collect certain information, including:

• Device Information: Device type, operating system, unique device identifiers, mobile network information
• Usage Data: App features used, time spent in app, interaction patterns, crash reports
• Location Data: Approximate location based on IP address (precise location only with your explicit permission)

1.3 Cookies and Tracking Technologies

We use cookies, pixels, and similar technologies to enhance user experience, analyze usage patterns, and deliver relevant content. You may disable cookies in your device settings, though this may limit certain features.

2. How We Use Your Information

We use collected information for the following purposes:

• Providing, maintaining, and improving the Service
• Personalizing user experience and delivering relevant content
• Sending newsletters, promotional materials, and service updates (with opt-out options)
• Analyzing usage patterns and improving app performance
• Detecting and preventing fraud, abuse, or technical issues
• Complying with legal obligations and enforcing our terms

3. Information Sharing and Disclosure

3.1 Third-Party Service Providers

We may share information with trusted third-party service providers who assist in operating our Service, including:

• Analytics Providers: Unity Analytics and similar services to understand app usage
• Advertising Partners: Unity Ads and other networks to display relevant advertisements
• Payment Processors: Apple App Store and Google Play for in-app purchases
• Cloud Services: For data storage and processing

These providers are contractually obligated to use your information only as necessary to provide their services.

3.2 Legal Requirements

We may disclose your information if required by law, legal process, or government request, or if we believe disclosure is necessary to:

• Comply with legal obligations
• Protect our rights, property, or safety
• Prevent fraud or abuse
• Protect user safety or public interest

3.3 Business Transfers

In the event of a merger, acquisition, reorganization, or sale of assets, your information may be transferred. We will provide notice before your information becomes subject to a different privacy policy.

4. Data Retention

We retain your information only as long as necessary for the purposes outlined in this Privacy Policy, or as required by law. Usage data is typically retained for shorter periods unless needed for security or service improvement.

Retention periods vary based on:

• Legal and regulatory requirements
• Business necessity and operational needs
• Dispute resolution and legal claims
• Security, fraud prevention, and user safety

Upon account deletion: We may retain certain information as required by law or for legitimate business purposes, including backups, audit trails, and records necessary for legal compliance. Complete data deletion may take up to 90 days.

5. Your Rights and Choices

5.1 Access and Control

Depending on your location, you may have the following rights:

• Access: Request information about data we hold about you
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Portability: Request a copy of your data in a structured format
• Objection: Object to processing of your information
• Opt-Out: Unsubscribe from marketing communications at any time

5.2 How to Exercise Your Rights

To exercise these rights, contact us at info@graphicvizion.com. We may request identity verification before processing your request.

Response Time and Limitations: We will respond to verified requests within the timeframes required by applicable law (typically 30 days). We may deny requests that are:

• Repetitive, excessive, or manifestly unfounded
• Technically infeasible or disproportionately burdensome
• Risk the privacy of others or compromise security
• Required to be retained by law or for legal claims
• Related to information we do not control

We reserve the right to charge a reasonable fee for excessive or repetitive requests.

6. Security

We implement reasonable technical and organizational measures to protect your information. However, no method of transmission or storage is 100% secure. We cannot guarantee absolute security of your data.

You acknowledge and accept that:

• Internet and electronic communications inherently involve security risks
• We are not responsible for security breaches beyond our reasonable control
• You use the Service at your own risk regarding data security
• We do not guarantee protection against hackers, malware, or unauthorized third parties

7. Children's Privacy

Our Service is not directed to individuals under 18 years of age. We do not knowingly collect personal information from children under 18. If you believe a child has provided us with personal information, please contact us immediately at info@graphicvizion.com, and we will take steps to delete such information.

Parents and Guardians: If you permit a minor to use our Services, you are responsible for monitoring their use and accept full responsibility for their activities. We recommend that parents/guardians supervise and control minors' access to the Services.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your own, including the Netherlands. These countries may have different data protection laws. By using our Service, you consent to such transfers.

9. Third-Party Links and Services

Our Service may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically at our sole discretion. Changes become effective immediately upon posting unless otherwise stated. We will notify you of material changes via email or prominent notice in the Service. Continued use of the Service after changes constitutes acceptance of the updated policy.

It is your responsibility to review this Privacy Policy periodically. We are not obligated to notify you of minor or non-material changes.

11. Legal Disclaimers

11.1 Limitation of Liability

The Service is provided "as is" without warranties of any kind. To the fullest extent permitted by law, we disclaim all liability for:

• Unauthorized access to or alteration of your data
• Data loss or corruption
• Service interruptions or errors
• Actions of third-party service providers
• Your use or inability to use the Service

11.2 User Responsibility

You are solely responsible for:

• Maintaining the security of your device and account
• All activity conducted through your account
• Compliance with applicable laws when using the Service
• Backing up any important data

11.3 Indemnification

You agree to indemnify and hold harmless GraphicVizion and its affiliates from any claims, losses, or damages arising from your use of the Service or violation of this Privacy Policy.

11.4 No Guarantees

We make no representations or warranties regarding:

• The accuracy or completeness of data collected
• Continuous availability of the Service or data access
• Prevention of data breaches or unauthorized access
• Compatibility with your devices or systems
• Actions or inactions of third-party service providers

12. Governing Law

This Privacy Policy is governed by the laws of the Netherlands, without regard to conflict of law principles. Any disputes shall be resolved in the courts of the Netherlands.

13. GDPR Compliance (EEA Users)

If you are located in the European Economic Area (EEA), we process your personal data under the following legal bases:

• Performance of contract with you
• Your consent (which you may withdraw at any time)
• Legitimate business interests
• Compliance with legal obligations

You have the right to lodge a complaint with your local data protection authority.

14. California Privacy Rights

California residents have specific rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information is collected and the right to opt-out of sales (though we do not sell personal information).

15. Do Not Track

We do not currently respond to "Do Not Track" signals from browsers. You may adjust tracking preferences through your device settings or by opting out of specific third-party services.

16. Data Accuracy

While we strive to maintain accurate information, we do not guarantee the accuracy, completeness, or timeliness of any data collected or stored. You are responsible for ensuring the accuracy of information you provide. We are not liable for any consequences arising from inaccurate, outdated, or incomplete data.

17. Automated Decision-Making

We may use automated systems and algorithms to analyze usage patterns, personalize content, and improve Services. You acknowledge that automated processing may affect your experience, and we are not liable for decisions made by automated systems.

18. Limitation Period for Claims

Any claims relating to this Privacy Policy or our data practices must be brought within one (1) year from the date the claim arose, or such claim is permanently barred. This limitation period applies to the maximum extent permitted by law.